Frequently Asked Questions

If you do not find the answer to your question here, please don't hesitate to contact us.




What video websites does Houlo Video Downloader support?

We are currently working on adding a bunch of other sites, right now the following sites are supported:
Youtube, Vimeo, DailyMotion, Blip.tv, AOL On, VEVO, NicoVideo, FC2 Video, NoSub.tv, FC2 SayMove, Himado.in, AniTube, MetaCafe, Veoh, Funny or Die, NYTimes, Ustream.tv, LiveStream, Twitch.tv, Justin.tv, IMDb, TIME, Discovery, LiveLeak, CollegeHumor, SlideShare, C-SPAN, The Guardian, Forbes, 5min Media, HuffPost Live, Scivee.tv, eHow, Howcast, GameSpot, IGN, Allrecipes, Clipfish, SoundCloud, GodVine, GodTube, NAVER tvcast, Daum TV, eBaums World, Wimp, Cracked, Break.com, and other sites. More to come soon!



Is Houlo Video Downloader free?

Yes and no. Houlo Video Downloader is available in two versions: Trial (free), and Premium (paid). There are no fees when using Trial version which contains a purchase option to upgrade to Premium version.



N days left in your trial period: What does it mean?

The number of days left in the trial are non-consecutive days, which means it only counts days you actually run it. For example, if you use it one day, and then use it 2 weeks later, then this will only count as two days.



What can I expect from Houlo Video Downloader?

We're constantly adding new features to Houlo Video Downloader. So you'll always find something new and exciting to experience and enjoy. Know a popular video website not supported by Houlo? Just let us know, we will be happy to make it.



How to upgrade to Premium version?

Basic version is the actual version of the program that just has not yet been registered. If you decide to upgrade to Premium version, all you need is to just download the latest version of Houlo Video Downloader and then purchase a "license" for the software.



How do I register Premium version of Houlo Video Downloader?

In the "About" dialog, click on the "Enter License File" button. Find the license file (that was emailed to you) where you saved it and click on it. You will be prompted to restart Houlo Video Downloader to complete registration. Confirm by clicking on Yes, and you're all done!



How do I purchase a license?

You can purchase the license via our secure online selling channel which is provided by our e-commerce partner, through a secure SSL connection. Once payment is received, a confirmation email will be sent to you that includes the license file and instructions on how to register.