Privacy Policy
The personal data we collect
Houlo doesn't collect any kind of personal information when you use our software. We will ask you when we need information that personally identifies you ("Personal Information") or allows us to contact you. Generally, this information is requested when you want to provide us with your personal data, to give us the opportunity to get in touch with you. You may be requested to provide your personal information when placing an order or contacting customer support on our website. The type of information we normally request include your full name, email address, mailing address, phone number. All these information are not only required to complete the transaction, but also allow us to easily follow up with support and answers to your queries.
Use of personal information
The personal data we collect may be used for the following purposes outlined in this policy, including: (i) to verify your identity to complete a purchase or provide additional services; (ii) to respond to any requests or queries and provide technical support; (iii) to provide additional information about Houlo software products such as new products, promotional giveaways, after-sales service and software updates. You can opt out of these promotional messages at any time.
How does Houlo protect your data
Houlo takes your privacy very seriously. We therefore take all the necessary measures to ensure that your personal data will not be compromised. We employ the appropriate technical, physical and management protection measures aimed at protecting your data from unauthorized access, modification, disclosure, damage or loss. We will never share your personal information unless it is strictly necessary to the fulfilment of our obligations to you. We will never sell your personal information under any circumstances.
Disclosing Your Personal Information
It may become necessary for us to provide certain personal data to third-party credit card processing services to fulfil your order and deliver the product. These services will encrypt the customer's personal information before sending it to us to prevent the data falling into malicious hands. Some of the data that may be encrypted in the manner include: name, address, credit card number, credit card expiration date and others. Your credit card information will only be used for online transaction.
Cookies
Cookies are small text files stored by your web browser when you use websites. You can control how websites use cookies by configuring your browser's privacy settings (please refer to your browser's help function to learn more about cookie controls). We use cookies to help us determine user behavior. They let us know the web pages on our website that get the greatest number of visits, thereby helping us optimize the website for effective advertising and web searches. If you don't want to be subject to these cookies, you can change your browser settings to prevent cookies every time you visit our website.
Children's Privacy
The Services are intended for a general audience and are not intended for and should not be used by children under the age of 13. We do not knowingly collect information from children under the age of 13 and we do not target the Services to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us using the details in the Contact Us section.
Changes to our Privacy Policy
We may need to update this Policy to keep pace with changes in our sites, products, and services, our business, and laws applicable to us and you. We will, however, always maintain our commitment to respect your privacy. We will notify you of any material changes that impact your rights under this Policy by posting revisions to this page. Please note that your continued use of Houlo software after any change means that you agree with, and consent to be bound by, the new Policy.
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